Privacy policy

PRIVACY POLICY

Last updated: 8 September 2026

This Privacy Policy explains how STRIKZ collects, uses and protects personal information when you visit strikzgripsock.co.uk, place an order, contact us or sign up to receive marketing communications.

WHO WE ARE

STRIKZ is operated by:

Mark Kirk trading as STRIKZ

7 Millburn Court
East Kilbride
G75 8BW
United Kingdom

Email:
hello@strikzgripsock.co.uk

STRIKZ is operated as a sole trader.

INFORMATION WE COLLECT

Depending on how you use the website, we may collect information including:

• Your name
• Email address
• Telephone number where provided
• Billing and delivery address
• Order and purchase information
• Product selections and preferences
• Payment and transaction information
• Communications you send to us
• Marketing preferences
• Technical information about your device, browser and use of the website
• Cookie and similar technology information

PAYMENT INFORMATION

Payments are processed through Shopify and the payment providers available at checkout.

STRIKZ does not directly receive or store your complete payment card details.

WHY WE USE YOUR INFORMATION

We may use your personal information to:

• Process and fulfil orders
• Take and manage payments
• Deliver products
• Provide order confirmations and delivery information
• Respond to customer enquiries
• Process returns and refunds
• Prevent fraud and protect the security of the store
• Maintain business and transaction records
• Comply with legal and regulatory obligations
• Improve the operation of the website and customer experience
• Send marketing emails where you have chosen to receive them

LEGAL BASIS FOR USING YOUR INFORMATION

Under UK data protection law, we rely on different lawful bases depending on why we use your information.

Contract

We use information where it is necessary to process an order, take payment, arrange delivery, manage a return or otherwise fulfil our agreement with you.

Legal obligation

We may retain and use certain information where required for accounting, tax, consumer protection or other legal obligations.

Legitimate interests

We may use information where reasonably necessary to operate, protect and improve STRIKZ, prevent fraud, respond to enquiries and maintain the security of the website, provided those interests do not override your rights.

Consent

Where consent is required, including certain marketing communications, we will rely on the consent you provide. You may withdraw your consent at any time.

EMAIL MARKETING

If you choose to subscribe to STRIKZ emails, we may send you information about products, releases, offers and other STRIKZ news.

You can unsubscribe at any time by using the unsubscribe option provided in the email or by contacting:

hello@strikzgripsock.co.uk

Unsubscribing from marketing does not prevent us from sending transactional messages relating to an order you have placed.

WHO WE SHARE INFORMATION WITH

We only share personal information where reasonably necessary to operate the store, fulfil orders, comply with the law or provide services to you.

This may include:

• Shopify, which provides the ecommerce platform
• Payment processors
• Banks and payment providers
• Postal, delivery and courier services
• IT, website and hosting service providers
• Email and communications service providers
• Professional advisers where required
• Government, regulatory, law-enforcement or tax authorities where legally required

We do not sell customers' personal information to advertisers.

SHOPIFY

The STRIKZ online store is hosted using Shopify.

Shopify processes certain customer and website information in order to provide its ecommerce services.

Further information about how Shopify processes personal information is available through Shopify's own privacy information.

INTERNATIONAL PROCESSING

Some of the service providers used to operate the STRIKZ store may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate legal safeguards will be used where required by applicable data protection law.

HOW LONG WE KEEP INFORMATION

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

• Fulfil orders
• Deal with returns or disputes
• Maintain accounting and transaction records
• Comply with legal obligations
• Establish, exercise or defend legal claims

Different categories of information may therefore be retained for different periods.

SECURITY

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

The STRIKZ store is hosted through Shopify and uses HTTPS/SSL encryption.

No online service can guarantee absolute security.

COOKIES AND SIMILAR TECHNOLOGIES

The website may use cookies and similar technologies required for functions including:

• Shopping cart and checkout
• Account and session functionality
• Website security
• Remembering preferences
• Measuring website use and performance

Where consent is legally required for non-essential cookies or similar technologies, customers will be given an appropriate choice.

YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, UK data protection law may give you rights including:

• The right to access personal information held about you
• The right to request correction of inaccurate information
• The right to request deletion of information in certain circumstances
• The right to restrict processing in certain circumstances
• The right to object to certain processing
• The right to data portability where applicable
• The right to withdraw consent where processing is based on consent

These rights are not absolute and may be subject to legal exemptions.

To exercise your rights, contact:

hello@strikzgripsock.co.uk

We may need to confirm your identity before completing a request.

COMPLAINTS

If you have concerns about how STRIKZ handles your personal information, please contact us first at:

hello@strikzgripsock.co.uk

You also have the right to complain to the UK Information Commissioner's Office (ICO).

Information about the ICO and your data protection rights is available at:

ico.org.uk

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy where our services, legal obligations or use of personal information changes.

The latest version will be published on this website with an updated revision date.

CONTACT

For questions about this Privacy Policy or the use of your personal information:

Mark Kirk trading as STRIKZ

7 Millburn Court
East Kilbride
G75 8BW
United Kingdom

Email:
hello@strikzgripsock.co.uk